A firm is examining its data requirements to achieve the objectives of its research study. The management team determines that in order to get the needed data, they cannot use an observation method. Instead, it will have to do a mail survey. The team is most likely in which stage of the questionnaire design process?

a. Confirm research objectives
b. Develop questions and scaling
c. Determine layout and evaluate questionnaire
d. Pretest, revise and finalize questionnaire
e. Select appropriate data collection method

Answer: e. Select appropriate data collection method

Business

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Fill in the blank(s) with the appropriate word(s).

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One of the key recommendations for managing Web site privacy "touch points" is preventing human intrusion by using automation whenever possible

Indicate whether the statement is true or false

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