How the recovery is handled _____.
a. is more important to the guest than the original failure
b. is just as important to the guest as the original failure
c. is not as important as the original failure
d. is unrelated to the original failure
a. is more important to the guest than the original failure
Business
You might also like to view...
When group cohesiveness is low, group members: (Choose all that apply.)
-find the group appealing. -have strong desires to remain a part of the group. -do not find their group particularly appealing. -have little desire to retain their group membership.
Business
Which of the following trade terms means that the seller has an obligation to deliver the goods to a named place for transfer to a carrier?
A. ex works B. dead freight C. free D. demurrage
Business