________ states that people's thinking, feeling, or acting can be changed by inducing them to engage in activities counter to their values, beliefs, or attitudes.

The comment "Eye Contact!" would most likely appear on a

a. complete ?sentence outline. b. topic outline. c. speaker's outline. d. formal outline.

_________ listening applies to how eloquently and pleasurably a

speaker talks. a. Appreciative b. Comprehensive c. Empathic d. Analytical e. Critical