The introduction written to accompany a mail survey or online survey is normally referred to as a(n):

The ________ is a uniform disclosure document that requires a franchisor to make specific presale disclosures to prospective franchisees

A) UFOC B) UCC C) UCITA D) SEA

Which of the following is true about the economic forces in the external environment?

A) All economic forces affect all organizations equally. B) In many service companies, such as consulting and law firms, the company's primary assets are its people. C) Changes in the economy are usually temporary and are not long-term, structural changes. D) Structural changes significantly affect the current and future dynamics of economic activity.