In the __________ model of communication, the speaker speaks and the listener listens

Which of the following forms of synchronic interplay replaces an expected discourse with an alternative discourse?

A) countering B) entertaining C) transforming D) negating

Bryan is becoming increasingly defensive while

conversing with his co-worker. Bryan's co-worker just accused him of having an "attitude problem" and not being a "team player." Which verbal communication strategy did Bryan's co-worker violate? A. Be genuine rather than manipulative. B. Be flexible rather than rigid C. Use descriptive language rather than evaluative language D. Present yourself as equal rather than superior