During which stage of the reactionary process is the most useful time to interview individuals who are dealing with fraud?

a. acceptance
b. bargaining
c. depression
d. anger

a
FEEDBACK: a. Correct. An interviewer can usually obtain the best information from an individual who is in the acceptance stage.
b. Incorrect. The bargaining/rationalizing stage requires the interviewer help the person work through the reactionary process.
c. Incorrect. The depression stage requires the interviewer to help work through the process.
d. Incorrect. The anger stage is probably the least effective time to interview an individual who is in the reactionary process.

Business

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