Improvements to previously patented machines can be patented

For a business conducting an HRM audit, which of the following will serve as an important customer satisfaction measure in assessing the success of training programs conducted by HR?

A. the percentage of employees participating in training programs per job family B. the percentage of employees receiving tuition refunds C. per capita (average) merit increases D. training dollars per employee E. the quality of introduction or orientation programs

The lawyers opening statements are not evidence, but the closing arguments are evidence

Indicate whether the statement is true or false