When testing your theory, you discover that you are wrong.
?
What is your next step in the troubleshooting process?

A. Ask your client more questions.
B. Establish a plan of action to resolve the problem.
C. Establish a new theory of probable cause.
D. Document your findings.

Answer: C

Computer Science & Information Technology

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IDE stands for ________

Fill in the blank(s) with correct word

Computer Science & Information Technology

Match the following terms to their meanings:

I. Folder holds messages that you have not yet completed A. Shared folder II. Folder that can be accessed by more than one person B. Drafts folder III. Multiple lists of folders with varying message types C. newsgroup IV. Preview pane displays a single e-mail from this location D. Folders list V. Public meeting place for open discussion E. message list

Computer Science & Information Technology