Monica is being punished by her teacher because the teacher didn't care for the way Monica said, "Yes, Ma'am." Her nasal rendition of "yes" and the long drawn out "Ma'am" suggested a lack of respect that the teacher considered unacceptable. The teacher's dissatisfaction with Monica's statement demonstrates which characteristic of interpersonal relationships?

A. Interpersonal communication has both systems and processes.
B. Interpersonal communication has both content and relationship dimensions.
C. Interpersonal communication is irreversible.
D. Interpersonal communication is governed by social rules.

Answer: B

Communication & Mass Media

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The __________________ approach, first introduced by Trist and Bamforth, attempted to balance human sociopsychological needs with organizational goals

Fill in the blank with correct word

Communication & Mass Media

The FTC will not rule an advertising claim deceptive if the claim qualifies as "puffery."

a. True b. False

Communication & Mass Media