Listening skills can be improved by linking the message details with the major idea of the message

Children who are allowed to be affectionate and independent with their mothers are likely to be

a. comfortable with intimacy and trust in adulthood. b. more collectivistic. c. more comfortable with friends than family. d. less able to maintain committed romantic relationships. e. None of the above

A team you have been appointed to lead is creative, but undisciplined. They come up with innovative ideas but are never able to implement them in a reasonable time or at a reasonable cost. What leadership communication behaviors are needed to correct

this situation? a) summarizing and resolving conflict b) regulating participation and verbalizing consensus c) seeking idea evaluation and goal setting d) agenda making and seeking ideas