Answer the following statement(s) true (T) or false (F)
1. The soft agreement is the same as the memorandum of understanding.
2. Agreements are written using a positive framing (use “Sam will” instead of “Sam will not”).
3. Agreements are written in vague language so the parties have the room to interpret meaning later.
4. Parties with high conflict and low trust require less specificity and behaviorally definable language.
5. If parties are comfortable with terms such as “professional,” “safe,” “respectful,” “timely,” then parties have the same interpretation of those terms.
1. FALSE
2. TRUE
3. FALSE
4. FALSE
5. FALSE
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Which of the following is true of listening apprehension?
A) ?It increases when we are worried about misinterpreting a message. B) ?It decreases when a speaker conveys a confusing message. C) ?It decreases when we do not make an effort to understand a message. D) ?It increases when we have no bias toward our own opinions.
All speaking contexts carry the expectations of a high level of formality.
Answer the following statement true (T) or false (F)