Which of the following would be the best active listening response to the statement: "This has been the worst day of my life!"
a) "This is the worst day of your life, huh?"
b) "You think you have had a bad day; let me tell you about mine!"
c) "You seem really upset. What made your day so bad?"
d) "Awe, sorry . . . but I have a meeting to go to."
Answer: c) "You seem really upset. What made your day so bad?"
Communication & Mass Media
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Which type of presentation delivery involves speaking without prior preparation?
a. Impromptu speaking b. Memorized speaking c. Manuscript speaking d. Extemporaneous speaking
Communication & Mass Media
Webcasts allow events or news releases to be broadcast in real-time over the Internet
Indicate whether the statement is true or false.
Communication & Mass Media