The amount of power someone has in a relationship can be expressed in the following formula:

If audience feedback suggests you are not getting through to you

audience, you should consider a. asking comprehensive questions. b. ending the presentation as soon as possible. c. allowing the audience to ask questions at the end of your presentation. d. repeating your key points more frequently. e. slowing down so listeners have more thinking time.

When you use the statements of an ordinary person other than yourself in your speech, you are using _____ testimony.

Fill in the blank(s) with the appropriate word(s).