In a swim lane flowchart, the line of visibility is used to separate the process steps in view of the customer from those hidden from view of the customer

An effective key to time management is accurately estimating how long the completion of various tasks will take

Indicate whether the statement is true or false.

Which one of the following statements about capacity cushions is BEST?

A) Companies with flexible flow processes tend to have small capacity cushions. B) Companies with high capital costs tend to have large capacity cushions. C) Companies that have considerable customization tend to have larger capacity cushions. D) Constant demand rates require larger-capacity cushions.