Using a practice called baselining, you are able to compare your organization's efforts to those of other organizations you feel are similar in size, structure, or industry.

A(n) ________ can be any type of computer file that is included with an e-mail message.

a. domain b. e-mail attachment c. e-mail address d. Internet services

E-commerce sites are able to keep the amount of data entry errors to a minimum ________.

A. ?by using smart spell-checkers B. ?by having the buyers enter products information themselves C. ?by using 'smart' computers and 'smart' phones D. by using artificial intelligence to correctly "guess" what the users have entered