Discuss the most effective ways to use text messaging in business
What will be an ideal response?
Answer: Keep the message short and to the point. There is no need to add a salutation (to the beginning of a text. Do not text messages that require a long or complicated response. Your audience will not be able to text back easily. Do not expect a quick response. Although industry research shows that 97% of texts are read within 3 minutes of being sent, your audience may be too busy to reply immediately. When texting a client or business acquaintance you do not know well, avoid abbreviations, be explicitly polite, and use complete sentences so that you do not sound too harsh or flippant. Double check the autocorrect to make sure it has not changed your intended message.
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