If the length of downtime increases, the cost incurred decreases

After you have established credibility, you need to spend time convincing people that you are a trustworthy source of information

Indicate whether the statement is true or false.

Which of the following is NOT an example of how managers should use communication to motivate employees?

A) promoting the filtering of critical information B) expediting the setting and achievement of goals C) determining the valences of various outcomes D) making sure that expectancies are high