Rick's manager, Susan, called him into her office one afternoon to discuss his annual evaluation. As soon as Rick sat down, Susan said, "Rick, your performance is unacceptable and I'm going to have to let you go." After a moment of silence, Susan grinned and winked at Rick, and he knew she was joking. Susan used nonverbal communication to
A. give her statement greater impact.
B. metacommunicate that she was teasing.
C. convey emotional meaning.
D. reinforce the interpersonal nature of her message.
Answer: B
Communication & Mass Media
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Task oriented group discussions need to generate ideas. Which of these leadership roles help the group move toward its goal?
A. Initiating B. Coordinating C. Elaborating D. Summarizing
Communication & Mass Media
After arguing vehemently on opposite sides
during several group meetings, John and Carol have compromised their positions and come to a tentative agreement. Their small group is probably experiencing which phase of development, according to Fisher? A. Orientation B. Conflict C. Emergence D. Reinforcement
Communication & Mass Media