Which of the following determinants of service quality means possession of the required skills and knowledge to perform the service?

A) reliability
B) responsiveness
C) competence
D) access
E) credibility

C

Business

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What number is 14.25% of 1978?

A) 281.865 B) 28.1865 C) 281 D) 282

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The abbreviation in the following sentence is correct for general writing

The 12-oz. perfume exceeded the airline limit.? Indicate whether the statement is true or false

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