Brainstorming is a technique that encourages and harnesses free associations in response to the

Don realizes that he often loses his temper with his son, making his son nervous around him

When Don realizes he should speak to his son more calmly, he is exhibiting which skill of competent communicators? A. Avoiding defensiveness B. Reframing C. Self-monitoring D. Analyzing the speech audience

Patent medicines:

a) showed the power of advertising; b) contributed significantly to a growing bad reputation for advertising; c) had the highest brand values during the 1800s; d) dominated the advertising business, contributing half of ad agencies revenues during advertising’s early years; e) all of the above