Physical flight, falling asleep, or just mentally withdrawing are all examples of which conflict strategy?

a. avoidance
b. redefinition
c. empathy
d. gunnysacking

Answer: a

Communication & Mass Media

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Suppose your boss asks you to do something unethical on behalf of a client. You are concerned about keeping your job. What is the best course of action?

A) Threaten to take your story to the media. B) Use the PRSA Code of Ethics as a framework for responding. C) Remind him/her of the affected publics. D) Speak with your boss's boss. E) Both B and C.

Communication & Mass Media

Being able to respond to audience differences through

sensitivity, politeness, willing adjustment, and collaboration is known as negotiation skill. Indicate whether the statement is true or false

Communication & Mass Media