In its entirety, the value chain includes which of the following participants?
A) internal customers, external customers, and stakeholders
B) design, production, and customers
C) research and development, production, and distribution
D) suppliers, manufacturers, and customers
Answer: D
Explanation: Value chain management is externally oriented which makes any option dealing with internal services (i.e. design, production, research and development, and distribution) incorrect. This situation clearly describes "suppliers, manufacturers, and customers" as the only answer that makes sense for this question.
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