The percentage-of-sales method results in a more accurate valuation of receivables on the balance sheet.

Which of the following describes a category of sales personnel in the field of manufacturing?

A) sales engineer B) field researcher C) comptroller D) technical support representative E) research and development director

The control limits in a control chart can be interpreted to mean:

A) any value falling outside the limits is a defect and the product should be discarded. B) the range of virtually all special cause variation. C) any value falling within the limits means the product is high quality. D) the range of virtually all common cause variation.