According to the information presented in the workplace scenario, what likely happened to the medication list? How could professionalism have played a role to prevent this error?
What will be an ideal response?
It is likely that the medication list entered in Ms. Lenora Smith's medical record was for the other patient with a similar name (Ms. Lenore Smith). Professionalism could have played a role in preventing this situation. The medical assistant should always be sure that he or she has the proper patient chart, paper or electronic. This can be assured by verifying the patient's birth date and medication list at every single visit and always charting the correct information.
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