The need to control emotion while standing in line at an airport can be seen as an
A. emotional tax.
B. emotional benefit.
C. emotional contagion.
D. emotional laziness.
Answer: A
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Answer the following statement(s) true (T) or false (F)
1. The “workplace” is best viewed as a relational enterprise that involves meaning making, rhetorical visions, and everyday communication. 2. The “Protestant work ethic” is the lack of drive to achieve success through hard work. 3. “Bonding weekends” and “team-building exercises” are workplace activities generally valued and anticipated by employees. 4. A machine metaphor represents organizations as standardized by repetition, specialization, or predictability. 5. The “structuration theory” views organizations primarily in terms of the patterns of relationships among the members of the organization.
Meeting often is an effective method of handling task difficulty.
Answer the following statement true (T) or false (F)