Which attitude is more likely to gain the patient's trust with respect to the radiographer's ability?

a. "I know this is an uncomfortable procedure, so I'll be as quick as possible."
b. "This is an easy procedure, but I need you to help by slowly closing."
c. "I always gag on the back ones, so I understand your apprehension."
d. "A small mouth makes it difficult, but this will only be for a few seconds."

b. If the radiographer feels that the procedure is uncomfortable or unnecessary, these feelings will be conveyed to the patient. The radiographer should not impose his or her own feelings onto the patient.