True or False One of Dr. Deming's earliest contributions to total quality management was the Deming cycle, also known as the Deming wheel and the PDCA (Plan-Do-Check-Act) cycle

Miley, Inc. has excess capacity. Under what situations should the company accept a special order for less than the current selling price?

a) When additional fixed costs must be incurred to accommodate the order b) Never c) When the company thinks it can use the cheaper materials without the customer's knowledge d) When incremental revenues exceed incremental costs

The traditional value chain adopts a ________ oriented approach

A) company B) customer C) service D) competitor