Since statistics are for the listeners' benefit, it is wise to clarify them, show them in a visual format, or both

A man on a cell phone cuts in front of you at the deli counter during your half hour lunch break

You know that it takes awhile for them to make each sandwich and you can hear the man asking the person on the other end of the phone what they would like to order. What would be the most appropriate response to practice assertive skills? A. Don't say anything and just deal with the fact that you are going to be late getting back to work. B. Step on his foot and then take your place back in line. C. Say, "I was here first, and the end of the line is back there." D. Say, "I was here first, but I guess you can cut in front of me."

Jessica has decided to present a speech using information collected from books and journals in the library. In this scenario, Jessica has conducted _____ to collect the information

A) ?primary research B) ?secondary research C) ?experiential research D) ?tertiary research