A speaker can anticipate her audience's expectations by gathering details specific to the speech situation by asking which of following questions?

A. What do they know about your topic?
B. What do they think about you?
C. What is the history of the group?
D. What is the program surrounding your speech?
E. All these answers

Answer: E

Communication & Mass Media

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Public relations departments in a traditional organization have virtually ___________ input into management decisions and policy formation

a) no b) more c) moderate d) less

Communication & Mass Media

Gary has decided to break up with Hortensia and has decided to break the news at a highclass restaurant in hopes of avoiding an unpleasant scene

Even though this might not work, Gary's decision reflects his understanding of the importance of which component of communication? A) noise B) feedback C) context D) episodes

Communication & Mass Media