What are the three key types of decision-making levels?

What will be an ideal response?

Business intelligence supports three different types of decision-making levels. These are primarily decisions made at the operational level, tactical level, and strategic level. Operational-level decisions involve routine transactions and direct interaction with customers. These decisions may involve unprogrammed decision making but generally consist of programmed decisions. On the other hand, tactical-level decisions draw upon business intelligence to make mid-level decisions, the kind that may guide individual business units. Decisions about marketing plans, product development, membership drives, departmental budgets, and other initiatives are generally tactical. A management information system (MIS) supports this kind of decision making, combining data, software, and reporting tools that managers need to carry out their responsibilities. Decisions made at the strategic level have widespread effects throughout the organization and beyond, to suppliers, customers, and even the whole industry. Each decision could commit huge amounts of capital and people to major initiatives.