Good listeners use their extra thought speed productively when

they

a. identify and summarize the speaker's key points and opinions.
b. pay attention to the meaning of nonverbal behavior.
c. analyze the strengths and weaknesses of arguments.
d. evaluate the speaker's qualifications and potential biases.
e. do all of the above.

e

Communication & Mass Media

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Personal narratives are important because audiences tend to believe firsthand accounts

Indicate whether the statement is true or false

Communication & Mass Media

________ is an effective way to begin a conversation

A) "Hello my name is" B) "What did you think of the President's speech?" C) "Why did you choose this college?" D) "Excuse me, but did you say you've been to Europe?" E) Any of the above

Communication & Mass Media