What is the first line of defense when you are having difficulty understanding a patient?
A. Askthe patient to repeat what he just said.
B. Tell the patient to get someone else to talk to you.
C. Ask the patient if she can hold while you get someone else to take the call.
D. Ask questions to clarify what you think the patient is saying.
A. Ask the patient to repeat what he just said.
Health Professions
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