What clause in a mortgage or trust deed calls for lender's action when the lender's claims have been nullified?

Service quality affects customer retention and profit in the numerator and ________ in the denominator of the return on assets equation

A) total income generated B) return on sales C) customer satisfaction D) accounts receivable E) accounts payable

Gerald Tee has a $50,000 property loss. His insurance policy's coverage limit is $35,000, and has a $500 deductible applied to the policy. How much will Gerald collect?

A) $50,000 B) $49,500 C) $35,000 D) $34,500