Tomas considered some ideas about possible solutions to his group's problem before he related the ideas aloud to the group. The technique Tomas used is called silent brainstorming or _____.

Communication anxiety management techniques generally work best in combination

Indicate whether the statement is true or false

Effective critiques ought to be phrased so that it’s clear they reflect your ______________, not “_______.”

a. feelings | opinion b. credibility | belief c. personal perceptions | truth d. feedback | listening goals