Strict control of workers, absolute chains of command, predictability of behavior, and unidirectional downward influence are characteristics of theories are referred to as ________ approaches to organizations and the communication within them

"Cool, charismatic character" is an example of which figure of speech?

A) alliteration B) metonymy C) antithesis D) rhetorical question

Which of the following is a good strategy to use while speaking in order to calm speaker anxiety?

a. look for positive listener support b. focus on your fear c. make sure your notes are visible to the audience d. avoid over-preparation