________ should start during the readiness process and continue through stabilization through to the post production support phase

A group of products within a product class that are closely related because they perform a similar function, are sold to the same customer groups, are marketed through the same outlets or channels, or fall within given price ranges is known as a

________. A) product type B) product class C) need family D) product variant E) product line

A single service problem can destroy a customer's confidence in a firm under what three conditions?

What will be an ideal response?