Who is responsible for the creation of the assurance plan?

Match the following terms to their meanings:

I. "Opens with" II. ghost image III. safe mode IV. restore point V. firmware A. a compressed file containing a copy of the installed software B. programs stored within the device that controls a piece of hardware C. option to change the desired program to open a file D. the fewest programs are loaded upon startup to help identify a problem E. representation of your computer's system files at a particular point in time

The ____________________ directory contains files copied automatically to each new user's home directory.

Fill in the blank(s) with the appropriate word(s).