It is helpful to learn the specific expectations that individuals and groups hold before you converse with them

When you listen to gain comprehension, you are most likely listening for

A) empathy. B) reflection. C) evaluation. D) information. E) enjoyment.

The Delphi technique includes _

A. silent brainstorming by individuals followed by sharing ideas with the group B. interviewing experts on the topic to gain their insights C. sharing ideas in writing or via email and not meeting face-to-face D. shouting out as many ideas as possible within a given time frame