Which Canadian citizen created the term "stress"?

One possible explanation for the self-serving bias is the motivational model, which states that the self-serving bias is caused by our ________

A) expectations of failure in any given situation B) expectations of success in any given situation C) rational thought processes D) correspondence bias E) need to protect and enhance our self-esteem, or our social desirability bias

Zewde is usually very friendly and outgoing. She is typically polite to others and always leaves a large tip when she goes out to eat. Earlier today, however, you saw her yell at a waiter at a local restaurant. You also noticed that other customers yelled at this waiter. According to the fundamentals of attribution theory, you are likely to make a(n) __________ attribution for Zewde's behavior.

A. external B. internal C. differentiated D. unified