Turn requesting includes all of the following nonverbal cues, except ______.

a. increased vocal volume
b. leaning forward
c. raised index finger
d. simultaneous speech

a. increased vocal volume

Communication & Mass Media

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The notion that "this plan worked at Department Store A, therefore it should work at Department Store B" reflects reasoning from parallel cases

Indicate whether the statement is true or false

Communication & Mass Media

Both traditional brainstorming and the nominal group technique can be used at any phase of the problem-solving process

Indicate whether this statement is true or false.

Communication & Mass Media