A network technician is troubleshooting a user's connectivity problem, and has determined a probable cause. The technician is at which step in the troubleshooting methodology?

A. Verify full system functionality
B. Identify the problem
C. Establish a theory
D. Implement the solution

Answer: C. Establish a theory

Computer Science & Information Technology

You might also like to view...

When the Clipboard task pane is open, its accumulated content can be erased by ________

A) clicking Paste All B) clicking Clear All C) closing the task pane D) clicking the Options button

Computer Science & Information Technology

The result of =PROPER("KANSAS") is ________

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology