The Internet and other computerized communication systems are so important that computer sabotage committed by another country is considered an act of war that warrants a military response from U.S. armed forces

Which of the following situations do not prompt the need for a public relations program?

A) Management believes a program is needed. B) Loss of market share and declining sales. C) Specific one-time events. D) The need to preserve and develop public support. E) Research identifies a need for a program.

To improve gestures, you should do all of the following except ________

A) videotape yourself B) practice in front of a mirror C) remove jewelry to avoid fiddling with it D) pay attention to others' gestures E) keep your hands in your pockets