Which types of events are planned primarily to launch a new product, increase organizational visibility, make friends, and sponsor money for a charity?

Conflict in a group appears during which of its stages?

A. norming B. storming C. conforming D. performing

The best listening strategy for dealing with information overload is

A. shutting down so you don't have to receive any more messages. B. thinking about other topics. C. realizing that the average person speaks more quickly than we can process that information. D. summarizing the speaker's ideas while we wait for them to finish.