Scientific management
A) ensures workers are empowered to decide how best to do the job.
B) emphasizes cross training of employees.
C) avoids standardized productivity quotas.
D) encourages management to share productivity gains.
D
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Which of the following is a scheduling policy where full-time employees are allowed to choose starting and ending times within guidelines specified by the organization?
A) Job sharing B) Flextime C) Job rotation D) Job alteration E) Job extension.
The elderly customers of a restaurant strongly prefer to be waited on by women. Based on this, a man who applies for a wait staff position is rejected in favor of a female applicant. This action is:
A. lawful based on the bona fide occupational qualification defense. B. unlawful discrimination based on customer preference. C. lawful based on the customer preference defense. D. not unlawful if both male and female customers prefer male waiters.