What is the best way to think of public speaking skills?
A) a mysterious skill
B) expanded conversation
C) possessed only by a privileged few
D) less important than other oral communication skills
B
Communication & Mass Media
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Which types of messages include information on how an organization is evaluating or observing danger, what protective methods are in place, and how the organization will react if it becomes a reality?
a) Risk communicatio b) Internal communication c) External communication d) Crisis communication
Communication & Mass Media
Communication that expresses the speaker's feelings without disparaging anyone else is known as __________ communication
a. ethnocentric b. defensive c. aggressive d. assertive e. disconfirming
Communication & Mass Media