A licensee maintaining a trust account must retain a documentary record of each deposit or withdrawal from the account for one year.

High product quality, low absenteeism, and high efficiency are examples for which organizational characteristics?

A. Dominant values B. Philosophy C. Organizational climate D. Rules

A customer sends payment to a post office box which is emptied by a firm's bank daily. The bank then processes the payments and notifies the firm of the day's collections. This collection technique is known as ________

A) a direct send B) concentration banking C) the lockbox system D) controlled disbursing