With numerous organizations using technologies to offer enhanced customer service
Which of the following will be one of the defining areas of success or failure for service
providers?
a. type of product
b. customer loyalty
c. detail of paper work
d. attitude of service provider
b
Business
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Which of the following statements is LEAST accurate?
A. Technical communication helps us interact with technology in our daily lives. B. Technical communication should focus on the writer's thoughts and feelings. C. Technical communication helps advance workplace goals. D. Technical communication helps specialists solve complex problems.
Business
Smart cards are safer than magnetic strip credit cards because the information stored on a smart card can be encrypted
a. True b. False Indicate whether the statement is true or false
Business