You should completely write out your key signposts in your speaking notes

Jeb is really very intelligent, but when he gives speeches he tends to go monotone, he mumbles a lot, and he doesn't move around much or use many gestures

Most listeners have trouble tuning in to Jeb, even though his speech content is often excellent. If you were a member of Jeb's audience which of the following tips would you follow to be a more effective listener of Jeb's speech? a. accurately interpret nonverbal messagesbecause nonverbal messages play a powerful role in affecting how you respond to a speaker b. avoid outside distractions that may interfere with your ability to listen effectively c. avoid jumping to conclusions even if you disagree with the speaker's points d. adapt to the speaker's delivery by focusing on the message, not the delivery style

The research team at Wardsworth Corp is comprised of six men and four women. All of the men are soccer enthusiasts and detest anything related to fashion, whereas, the reverseis true for the women

This resulted in the formation of factions within the team, with the men discussing various sports events, while the women talked about fashion. What are such factions called? a. Cliques b. Dyads c. Deviates d. Trios