A listing and sequencing of interrelated tasks that must be performed by several retail personnel to assure that a retail service is efficiently and effectively performed is an important part of a(n) _____

__________is a means of displaying or graphing, in two or more dimensions, the location of products, brands, or groups of products in customers' minds

Fill in the blanks with correct word.

Participation and empowerment work more effectively in large firms than in small firms

Indicate whether the statement is true or false.