A complementary transaction _____
a. occurs when a message from one ego state receives a response from an inappropriate ego state
b. occurs when a message sent from one ego state receives an expected response from the other person's appropriate ego state
c. is a positive response tied to some type of performance of the receiver of the transaction
d. occurs when the words of the transaction mean one thing but the underlying intent means something much different
e. should normally be avoided in OD programs
b
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